Throughput & Repeat Play
Maximize Your Revenue
The ideal laser tag attraction layout features separate briefing and vesting areas. This allows you to have players watch their briefing video while the current game is still in progress, so the next set of players will be ready to get started right away once the previous players’ experience is complete. Depending on the length of your standard game, you should comfortably be able to run at least 4 games per hour. Please see an overview below of how this might look.
Step 1
Game 1 (red players) is in progress with 6 minutes to go. Game 2 (blue players) are waiting in the lobby.
Anncounce that it is time for the Game 2 to begin and start directing the blue players into the briefing room. Once all players are in the room, a video briefing, or verbal briefing from the game marshall begins, lasting 4-5 minutes.
Step 2
Game 1 ends, and the red players being exiting the arena. The blue players are waiting in the briefing room.
The game marshall should assist the red players in exiting the arena and returning their vests.
Step 3
While the blue players are waiting in the briefing room, the red players are viewing their scores on the scoreboard in the lobby.
Guide the blue players into the vesting room, and assist them in getting on their vests.
Step 4
Blue players are now wearing their equipment and are ready to play. Press the start button and send them into the arena.
The cycle will repeat with the next group when there are 6 minutes remaining in the blue players game.
Using a separate briefing room saves 3-5 minutes per game, greatly increasing your revenues on your busiest days.
Ticketing
There are a few common options for distributing tickets for each game – multi-colored game cards, printed receipts, or a first come first serve option.
Multi-colored Game Cards
For this ticketing method, we recommened having stacks of at least 6 different colored cards (or lamintated papers). Each stack should be equal to the number of players that can participate in a game at any given time as each card represents one game for one player. This card is the customer’s ticket into the game of laser tag and is sold from your main POS station. The color of the pass will correspond to an upcoming time slot. For a 20-player system, you would beging the day with 20 passes of each color at your POS station. If a guest purchased 3 games of laser tag, the attendant would record the transaction on your POS, and hand the guest 3 passes, each with a different color corresponding to a different time slot.
Printed Receipts
Some POS systems will allow you to track the number of players booked for each time slot for the day ahead, and prevent your staff from overbooking any particular time slot. These systems typically provide a printed receipt that indicates the time of the game that the guest purchased, and the number of players that paid for that timeslot. Instead of a colored game pass, this printed receipt is the guests’ ticket into the game.
With either of these methods, your staff will announce from the front counter that its time for all players in a certain color to time group to report to the briefing area, beginning with about 7 minutes left in the previous game. The cashier then tells the laser tag attendant how many players have signed up for the game. As the players enter the briefing area, they must hand their ticket to the attendant. Once the laser tag attendant has collected all of the tickets, they begin the briefing video and return the tickets to the front desk.
First Come, First Serve
The first come, first serve method is the simplest and makes it very easy for your guest to purchase a game, but doesn’t allow you to schedule walk-in players in advance. It works like the other methods except that players queue up outside of the briefing room and don’t reserve or pay until their game card is swiped as they enter the briefing area.
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