Laser Tag Equipment Support & Service

Get free support for life with LaserBlast.

Save Thousands of
Dollars Every Year

We are the only laser tag equipment manufacturer to do away with all recurring fees. We believe you deserve great support without the surprise of annual fees. We provide all-inclusive, award-winning support at no additional charge. Also, you will receive free software updates for life with the purchase of any LaserBlast system, new or used. It’s time for you to stop paying more for service and parts. 

laser tag equipment repair

Our Support Team Has You Covered

Operator
Resources

We provide you with a wide variety of laser tag marketing and operational materials to help you promote and maintain your attraction. This includes hundreds of model photos, software and maintenance walk-throughs, and marketing templates.

Emergency 24/7/365 Support

Our Award-Winning Support team is dedicated to helping assist in any way you may need. Take comfort knowing you are always one call away from immediate help.

Instant Chat
Help

Our team is standing by Monday-Friday 9am-5pm to answer any questions you may have right through our Chat Portal.

We Never Retire Systems

We are able to repair every LaserBlast System ever made. We still have 22-year-old ClassicBlast Systems being used by operators today. Other companies retire systems and refuse to service them after a few years, forcing you to upgrade earlier than you intended.

Free Updates
For Life

You read that correctly, updates for life with no hassle and no hidden fees. We are constantly improving our CyberBlast laser tag Software to give you the best experience possible. We will never charge you for updates to your system or cut off your service.

Absolutely
No Fees

No support fees. No update fees. No recurring licensing fees. Period. Keep more of your revenue and enjoy a fee free experience with LaserBlast. 

Expect More with LaserBlast

  • Transparent, Flexible Pricing Options

    We have a variety of options to fit your needs and your budget. Plus, we always provide you with up front, itemized pricing. You will never see any hidden or recurring fees with LaserBlast.

  • Top-of-the-line Equipment

    Our CyberBlast Pro equipment has the features your guests want with the reliability and ease-of-use that operators need. We focus on durability to assure your equipment is working for you when you need it for years to come.

  • Systems that Grow With You

    You can add addition vests and more arena options at any time, allowing you to start with what you need and grow your system as you are ready. And whenever you are ready to upgrade, we provide you with a trade-in credit to make the process budget friendly. We never force upgrades or stop support any of our systems. Some of our operators are still running equipment they purchased from us over 20 years ago!

  • Support from Start to Finish

    With your system purchase, you will receive free support for life, including emergency after hours support.

Frequently Asked Questions

8:30am – 5:30pm EST Monday – Friday. 

After hours and weekend support is available for emergencies only. 

(What is an emergency? If your system is down and you cannot run a game.)

The more information we know about the issues you are having, the faster we can troubleshoot your equipment. Please fill out a Support Ticket ahead of time. You may email or print it and place it in the box with your parts. 

Click Here to Download Repair Ticket

To order laser tag parts, please call our service team at +1-734-259-5300 x2. 

You can also email us at service@laserblast.com. 

1-3 Business Days

Contact Support

We strive to deliver the best customer support in the industry. We established a quality control department that assures our customer support is held to a higher standard. Our team is built around highly skilled technicians, software and electrical engineers that major in laser quality control, circuit boards and information technology. Our customer page offers quick answers, user manuals, and online status updates. 

For assistance, please contact our support team at: 

Phone: +1-734-259-5027

E-mail: service@laserblast.com

Regular office hours are 8:30am-5:30pm M-F.

Emergency support is available outside these hours.

Click Here to Download Support Ticket

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